Published in 1987, ISO 9000 is set of standards created by the International Organization for Standardization pertaining to the creation of quality management systems. The family of standards sets out 7 principles organisations should follow to ensure their quality management process is able to consistently deliver a high-quality end product/service as well as stakeholder value. …
With a difficult economic climate pressing the need for organisations across all sectors to make cost savings, there’s never been a better time to review your use of technology. From the cost-efficiency, scalability and remote capabilities afforded by cloud solutions, to the productivity benefits achievable through automation and AI, huge rewards are on offer to…
It’s no exaggeration to say that we are currently living through one of the most testing economic crises in living memory. With inflation at a 40 year high, and many businesses struggling with sky-high energy bills, organisations across all sectors are seeking ways to economise while also boosting revenue streams. If your business is seeking…
‘Enhanced’ spell check is coming to Google Docs Making sure your Google Docs work is as flawless as possible should soon be a lot easier thanks to a new update aimed at solving spelling problems for good. The office software platform has announced it will be “enhancing spell check” in Google Docs in an attempt to stamp out errors….
Adding temporary editors in Google Drive is about to become a lot easier Google has announced that it would be making it easier for users to set expiry dates when sharing files on its cloud storage platform Drive that uses basic automation to save users from having to go back into the sharing menu and revoke access….
All supported Windows versions getting better against brute-force attacks It appears the anti-brute-force mechanism Microsoft implemented in Windows 11 less than a month ago is working, as the company has decided to expand it to all other supported versions of the operating system. In an announcement, Microsoft explained that IT admins can now configure their systems to…
Is Microsoft Edge becoming the browser of work? Microsoft has detailed an expansion for its flagship web browser that may go some way to solving common headaches faced by professionals. As announced at Microsoft Ignite 2022, Microsoft Edge will soon benefit from a new feature called Workspaces, described as “a set of browser tabs that will allow groups to…
With the promise of enticing new productivity features and lower monthly bills, moving to a hosted VoIP phone system can be an exciting journey. However, with most SMEs relying heavily on their phone systems to maintain contact with suppliers, partners and clients, the transition can be stressful, with the prospect of service disruption a worry…
Something big is happening in the world of business telephony. Way back in 2015, BT announced its plan to decommission the public switched telephone network (PSTN) by 2025, and discontinue the ISDN products that rely on its infrastructure. This means analogue telephony will become a thing of the past, as from 2025 onwards all telephone…
In our previous article, we introduced A.I. and machine learning, looking at their basic definitions. Now let’s look at how these revolutionary technologies could help you become more agile, productive, secure, and resilient during your digital transformation. In deploying these technologies, there is no one-size-fits-all approach, but let’s look at a few common use scenarios…
Over the past decade, “artificial intelligence” and “machine learning” have become common workplace buzzwords. The promise of productivity gains and an aura of science fiction combine in these cutting-edge workplace innovations, which inspire and intimidate in equal measure. However, the reality is far less mysterious than the terms themselves, with both technologies already having profound…
Cost-cutting measures are constantly sought by businesses so that they can lower expenses and increase profits. The IT support budget often gets reduced due to budget constraints rather than being rationalised properly. It comes from the age-old idea that IT support is like insurance, protecting your system only when something goes wrong. Businesses mistakenly believe…
