With the promise of enticing new productivity features and lower monthly bills, moving to a hosted VoIP phone system can be an exciting journey. However, with most SMEs relying heavily on their phone systems to maintain contact with suppliers, partners and clients, the transition can be stressful, with the prospect of service disruption a worry…
Something big is happening in the world of business telephony. Way back in 2015, BT announced its plan to decommission the public switched telephone network (PSTN) by 2025, and discontinue the ISDN products that rely on its infrastructure. This means analogue telephony will become a thing of the past, as from 2025 onwards all telephone…
In our previous article, we introduced A.I. and machine learning, looking at their basic definitions. Now let’s look at how these revolutionary technologies could help you become more agile, productive, secure, and resilient during your digital transformation. In deploying these technologies, there is no one-size-fits-all approach, but let’s look at a few common use scenarios…
Over the past decade, “artificial intelligence” and “machine learning” have become common workplace buzzwords. The promise of productivity gains and an aura of science fiction combine in these cutting-edge workplace innovations, which inspire and intimidate in equal measure. However, the reality is far less mysterious than the terms themselves, with both technologies already having profound…